Transaction and Online Privacy Policies
Delivery & Return Policy
We hope that all the magazines you purchase will be received in good condition. If you receive a magazine in a damaged condition you should return it to us by first class mail, along with a request for a replacement.
If you have mailing problems, please have proof of postage from the post office. We do not refund the return shipping costs. Email requests for returns should be made to: billing@juliensjournal.com
Refund Policy
All refund requests must be made by the subscriber or credit card holder, and must include the name of subscriber and/or transaction number. Upon approval, refunds will be mailed to the subscriber within 90 days of cancellation. Returns should be sent to Julien’s Journal Magazine, P.O. 801 Dubuque, IA 52004. You must provide your name, address, order number.
Cancellation Policy
Cancellations are based on a six-month cycle. You may notify us of your intent to cancel at any time, but cancellations made after your sixth-month will not be refunded. Upon death of a subscriber, the subscription can be transferred to another party, and cancelled at the end of the annual subscription period.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Julien’s Journal is published monthly and mailed by the 28th of the month proceeding issue date.
Online Privacy Notice
This privacy notice discloses the privacy practices for juliensjournal.com, solely owned by G.A. Publishing Co., publisher of Julien’s Journal, PO Box 801, Dubuque, IA 52004-0801.
This privacy notice applies solely to information collected by this web site.
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow, that enables the sites or service providers systems to recognize your browser and capture and remember certain information.)
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your Consent
By using our site, you consent to the aforementioned privacy policy.
Julien’s Journal, the Dubuque area lifestyle magazine, is a monthly regional feature magazine for and about Dubuque and the tri-state region. Articles are entertaining and informative in its mission of promoting community, its institutions and people since 1976. The monthly event calendar, locally written monthly columns and restaurant guide have a broad-based appeal to residents and visitors alike.