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City Of Dubuque Launches Residential Broadband Survey

The City of Dubuque has launched a Residential Broadband Survey to gather information from residents about their current internet and cell phone services. Residents are encouraged to participate and provide feedback that will guide efforts to increase access to affordable, fast, and reliable broadband in Dubuque.

Broadband Acceleration Initiative
With the goal of universal and affordable broadband access for Dubuque residents and businesses, the City of Dubuque introduced a Dubuque Broadband Acceleration Initiative in 2016. The initiative focuses on public/private collaborations and includes a comprehensive strategy to reduce the cost and time required for broadband expansions in Dubuque. A key challenge to that initiative is the issue of broadband affordability for residents currently.

Earlier this year, the Dubuque City Council adopted the Dubuque Equitable Poverty Reduction and Prevention Plan, which includes a recommended strategy to “subsidize internet access in low-income neighborhoods and develop a digital equity plan.” Lack of access to fast, reliable, and affordable internet services contributes to negative outcomes in safety and security, health/medical, communications, education, and jobs for low-income communities. Overcoming challenges and accomplishing these objectives will require a comprehensive effort and the leveraging of data along with multiple funding sources to implement a solution.

The Dubuque Residential Broadband survey will collect anonymous baseline data on the current use, speed, bandwidth, and need for broadband services for households in Dubuque to help inform this initiative. Broadband internet is generally defined as a service having a minimum of 25 Mbps (Megabits per second. The number of bits transferred per second over an internet connection) download and 3 Mbps upload speeds.

Residential Broadband Survey Open Through June 25
The anonymous data collected from the survey will be analyzed and mapped by type of service and location, as well as demographic data such as age, race, and income. Additional publicly available data will be aggregated and incorporated. Dubuque residents are encouraged to participate by visiting CityofDubuque.org/residentialbroadbandsurvey and completing the survey by June 25, 2021. No personally identifiable information will be recorded or gathered.

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