Medical Associates Health Plans received the highest marks in both the Centers for Medicare & Medicaid Services’ (CMS) annual star quality ratings and the National Committee for Quality Assurance (NCQA) Health Plan Ratings, and is again one of the nation’s elite when it comes to providing care and service to its Medicare members.
According to the Centers for Medicare & Medicaid Services’ 2023 Star Quality Ratings, Medical Associates Medicare plans in Iowa, Illinois, and Wisconsin received 5 out of five (5) stars for overall quality and service, CMS’ highest rating. For twelve consecutive years (2012-2023), Medical Associates Medicare health plans have been rated 4.5 stars or higher. For 2023, CMS rated 507 health plans, and only 60 other plans in the nation received 5 stars!
Star ratings make choices easier
CMS developed the Medicare Star Quality Ratings to help beneficiaries compare plans and identify those who consistently deliver high quality care and service. The overall star rating combines scores for the types of services each plan offers. For plans covering health services, the overall score for quality of those services covers many different topics that fall into five categories: staying healthy, managing chronic (long term) conditions, member experience with the health plan, member complaints and changes in the health plan’s performance, and health plan customer service. A 5-star Medicare plan is identified by CMS as providing high quality and value for Medicare beneficiaries. Every year, Medicare evaluates plans based on a 5-star rating system.
The 5-star Medicare rating reflects Medical Associates Health Plans’ continued commitment to its members and to the community. Members have convenient access to customer service, quality improvement, disease management, claims processing, and a 24-hour nurse phone line.
In addition to Medical Associates’ high ratings by CMS, the National Committee for Quality Assurance (NCQA), rated Medical Associates Iowa and Illinois, and Wisconsin Medicare plans 5 out 5 stars, the highest rating. According to the NCQA’s Health Insurance Plan Ratings 2022-2023: Medicare report, out of 645 Medicare plans studied, there are only two other plans in the country that received the highest rating.
In addition, NCQA rated Medical Associates Health Plans commercial plans with an Excellent rating of 4.5 stars.
NCQA’s Health Insurance Plan Ratings 2022–2023 compare the quality and services health plans in the United States and provide consumers with a practical and meaningful guide to understanding their health care options and choosing the best health plans for themselves and their families.