Effective July 1, 2020, the City of Dubuque expanded its reduced utility fee program for income-qualified residential customers to apply to all for utilities provided by the city: water, sanitary sewer, refuse collection, and stormwater. The program previously covered refuse collection and stormwater fees but was expanded through the fiscal year (FY) 2021 budget adoption process to include water and sanitary sewer fees. Residents who apply for and are approved for the program may receive a discount of up to 50% of the established base or minimum rate for each utility. The base or minimum monthly fees for FY2021, which began July 1, are: $7.66 for water, $8.29 for stormwater, $10.53 for sanitary sewer, and $14.99 for refuse collection.
Applicants must be residents of Dubuque, be individually billed residential account holders/customers, provide proof of financial status or extreme hardship, and have an annual household income equal to or less than the income standards used by the U.S. Department of Housing and Urban Development (HUD) for its rental assistance program. Those household size and income limits for 2020 are: 1 = $29,050, 2 = $ $33,200, 3 = $37,350, 4 = $41,450, 5 = $44,800, 6 = $48,100, 7 = $51,400, and 8 = $54,750.
The City reserves the right to limit the number and amounts of discounts based on the income of applicants, number of applicants, and budgeted/available funds. This is an annual program and customers seeking the discount or seeking to continue the discount must apply each year to verify annual income and eligibility.
For more information or to apply for this program, visit www.cityofdubuque.org/utilitybilling or call (563) 589-4144.