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Hotel Concierge Achievement

Eric Manson has completed the following courses: an Art of Concierge certification from the internationally recognized TISOH, in teaching partnership with the prestigious Les Clefs d’Or, Association of International Concierge’s, the most comprehensive five diamond concierge professional development training program in the nation and the Certified Hotel Concierge CHC credential, the global standard for professional hotel concierges worldwide in conjunction with the Les Clefs d’Or USA.

He is currently in service to guests at the Grand Harbor Resort and Waterpark and has successfully developed a comprehensive global concierge networking and materials portfolio and also achieved the Certified Guest Service Professional CGSP certification from the AH&LA.

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