United Way of Dubuque Area TriStates has contracted with United Way 211, headquartered in Cedar Rapids, to continue 211 services for individuals in Dubuque, Delaware, and Jackson Counties.
United Way 211 is a free health and human service information and referral source available statewide and throughout much of the country. Individuals can search online at www.firstcallforhelpiowa.org, dial 211, (319) 7394211, or (866) 4692211 for a variety of resources including food, clothing, shelter, information about the Affordable Care Act, free medical clinics, employment supports, energy assistance, and much more. Callers from Dubuque, Delaware, and Jackson Counties will learn of local and regional services available to them. Last year alone, 211 received more than 8,000 local calls for assistance.
Special assistance is provided for older adults, persons with disabilities, and those in need of multilingual support. Those who call 211 work with trained and certified Information and Referral Specialists who assist individuals and families in locating possible resources to meet their needs.