Karen Shaffer has been promoted to manager for the quality management department at UnityPoint Health Finley Hospital.
Shaffer has been with Finley Hospital since 1974 when she started as a certified nursing assistant on the medical/surgical unit. She has held many positions at Finley including licensed practical nurse (LPN) and registered nurse (RN). Shaffer has also worked as an educator for Finley’s orthopedic and skilled nursing units. She organized hospital-wide education and assisted with state surveys.
In 2000, Shaffer joined the quality department where she handled patient record reviews and any audits, as well as preparing and participating in The Joint Commission surveys and any state surveys. She also sits on physician committees, reviews outcomes, and has responsibility for measuring Finley’s quality and compliance.
Shaffer earned her associates degree in nursing from Northeast Iowa Community College and her bachelor of science in nursing from Clarke College.