Mercy Medical Center – Dubuque is pleased to announce it has been named a 2015 Guardian of Excellence Award winner by Press Ganey Associates, Inc. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in physician engagement.
According to Kay Takes, president of Mercy – Dubuque, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.