Local Mediacom employees Matthew Derby and Ben O’Malley earned top customer service awards during an awards ceremony held at Mediacom’s Regional Field Operations Center in Moline, IL.
Derby was recognized with the national silver-level award for his exemplary work as a broadband specialist in the technical operations field. Derby is one of 30 recipients across the company to earn a silver-level award and has been employed with Mediacom for 11 years.
O’Malley earned the system “People’s Choice Award” for his work as a broadband specialist in the technical operations field. O’Malley was chosen as the recipient of the award based on customer satisfaction scores.
Mediacom employs more than 1,600 Iowans and 4,600 people companywide. The company’s senior management team personally presents annual awards to employees who earn the highest performance rankings and demonstrate outstanding service.